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Ordering Process

Accurate information must be provided during the order process. Orders are confirmed once payment is processed.

Payment

Valid payment details are required. Charges will be applied upon order confirmation.

Cancellation and Refunds

Orders can be cancelled if given 72 hours’ notice. Late cancellations are not accommodated due to the preparation process. Refunds, if applicable, will be processed within 5-7 business days to the original payment method. If an order is refunded, only the subtotal and sales tax is credited back. The convenience fee and gratuities are not refunded back.

Menu Items & Substitutions

Menu items are subject to availability. We reserve the right to make substitutions of equal or greater value when necessary.

Changes to Orders

Changes to confirmed orders must be made 72 hours in advance. Late changes cannot be accommodated.

Allergy & Dietary Restrictions

While we strive to accommodate dietary needs, we cannot guarantee a completely allergen-free environment. Please inform us of any allergies or restrictions when placing your order.

By engaging in online catering services with us, you acknowledge and agree to these terms.